The four people you see here (okay, well, you can’t see Tina’s face) are our Customer Service representatives and they are among my favorite people here at the Press. Unlike some other places, we have human beings who answer the phone and – whenever possible – we try to respond within three rings. And what fine human beings they are. It never ceases to amaze me how energetic, polite and helpful they are. Even when a (rare) customer is angry or upset, they are totally professional. With Tina, Paul, Margie & Gabe, we are certainly putting our best foot (feet?) forward.